Delivery & Returns
Delivery Charges
I mainly use Royal Mail and keep postage charges as close as possible to the actual cost of sending your order. Larger items, such as canvas prints, may occasionally be sent by an alternative courier where this is more suitable.
Postage is calculated according to the size and weight of your order, and you can choose between available Royal Mail delivery options at checkout.
Please note: choosing First Class postage upgrades the Royal Mail delivery service only. It does not mean your order will be made or dispatched the same day.
Processing & Delivery Times
Paula Beaumont Adventures is a small, independent business run entirely by me. I take the photographs, make and prepare the products, package your orders, answer your emails and attend markets and shows throughout Yorkshire.
Many of my products are made or finished to order, rather than sitting on a warehouse shelf ready to be dispatched.
Please allow:
Stock items: approximately 4–7 working days for processing and delivery.
Made-to-order and bespoke items: approximately 5–7 working days before dispatch, particularly during busy periods.
Weekends and Bank Holidays are not working days.
I post orders regularly and will always get your order on its way as quickly as I can. At particularly busy times of year, especially when I am attending several shows or markets, orders may take a little longer to prepare.
Need it for a particular date?
If your order is for a birthday, anniversary, gift or another specific date, please tell me when ordering by leaving a note at checkout.
I am always happy to help where I can, and if I know something is urgent I will do my best to prioritise it. However, I can’t know that an order is needed urgently unless you tell me.
First Class postage does not mean First Class processing. It simply means that once I have made, packed and posted your order, it will travel using Royal Mail’s First Class service.
Once an order has been handed over to Royal Mail or another courier, occasional delays are outside my control, particularly during Christmas, severe weather, strikes or other periods of disruption.
Returns & Problems With Your Order
I want you to be happy with your purchase. If something arrives damaged, faulty or incorrect, please contact me as soon as possible and I will get it sorted.
For other returns, please contact me before returning your order. Items should be returned unused and in their original condition.
Unless an item is faulty, damaged in transit or I have made an error with your order, return postage is the responsibility of the buyer.
Personalised, bespoke or specially commissioned products cannot normally be returned unless they are faulty or I have made an error with the order.
Your statutory rights are not affected.
A Note About Print Colours
Please be aware that photographs can look slightly different on different screens. Computer monitors, tablets and mobile phones all display colours differently, so the colours you see on your screen may vary slightly from the finished printed photograph.
Photography Tuition & Workshops
Anyone taking part in a photography tuition day or workshop is responsible for ensuring that they are suitably dressed and equipped for the location and weather conditions.
Many of my photography days involve walking outdoors and may include uneven, wet, muddy or slippery ground, so appropriate footwear and outdoor clothing should be worn.
Participants are responsible for taking reasonable care for their own safety while attending a tuition day or workshop.
Tuition Vouchers
Vouchers purchased for photography tuition days are non-refundable and must be redeemed within 12 months of purchase.
